Boys & Girls Aid
  • 15-Mar-2021 to 14-Apr-2021 (PST)
  • Seneca
  • Portland, OR, USA
  • 14.79 - 16.25
  • Hourly
  • On Call

All cultures, races, disabilities, religions, sexual orientations, and gender identities are welcome at Boys & Girls Aid.

Seneca is our programming space in SE Portland that houses and serves female-identifying youth ages 12+ who are living in the state foster care system. They are in need of a higher level of support than traditional foster care, having experienced highly distressing events, extended involvement in the foster care system and multiple foster moves. Boys & Girls Aid staff provide support and connections for the youth through training and expertise. Seneca serves girls ages 10-18.

SUMMARY

The Relief Youth Care Counselor supervises youth to maintain their safety, security, and well-being at all times according to program policies and procedures and work both scheduled and on call shifts according to program need.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Follows the schedule and structure of the STEP and Seneca programs in SE Portland and provides oversight of the facilities to maintain all safety, security, and licensing standards.
  • Supervises and monitors youth whereabouts and safety at all times, including supervision of youth in the facility and in the community; track whereabouts of youth who have approved time away from the facility.
  • Provides positive role modeling behavior; facilitates appropriate communication; models and develops appropriate problem solving and conflict resolution skills.
  • Assures that youth adhere to specific standards of conduct and appropriate youth interactions; intercedes when necessary.
  • Instructs youth regarding desirable health, personal habits, and housekeeping duties.
  • Provides for daily living needs, such as prescribed medications, medical needs, and transportation, as necessary; plans and supervise recreational activities both on and offsite.
  • Supports the program structure, ensuring consistency in program rules, operations and routines, and Agency and program policies and procedures are being maintained.
  • Preserves the facility in compliance with health, sanitation, and fire regulations; reports house maintenance needs when necessary; completes fire drills as scheduled.
  • Performs household and operational duties as assigned, which includes but are not limited to: laundry, filing, menu planning, shopping, meal preparation, light housekeeping (when needed), various errands, etc.
  • Provides clear and respectful communications with other staff, youth, family members, community partners, etc. consistent with Agency communication standards.
  • Maintains accurate documentation, records, and files in accordance with quality assurance standards; completes all paperwork and documentation of services as required by program within identified timelines, including daily logging, services provided, data entry, incident reports, etc.
  • Participates in agency-provided trainings; seeks out continuing education and training in areas identified by Program Coordinator; attends program meetings and trainings which may occur outside of regularly scheduled shifts.
  • Responds to monthly schedule requests by the stated deadline and within two hours (2) of same day schedule requests with a "yes" or "no" answer when called based on employees' declared availability.
  • Requires regular and consistent attendance by working a minimum of one (1) shift per month unless pre-arranged with the Program Coordinator.
  • Performs additional duties as assigned by the Program Coordinator.
  • Drives own car or agency vehicle to various locations as a regular part of performed work.

CORE COMPETENCIES

Must be able to provide appropriate services and interact appropriately with people from diverse socio-economic, racial, ethnic, and other cultural groups, considering their needs and impact of the interaction.

  • Job Knowledge: Bachelor's or Associate degree OR two (2) years of experience in a social service, mental health, or care giving setting which may have resulted from work, internships or volunteering, OR related experience where skills necessary to perform the job is demonstrated, OR any combination of education and experience with children, youth, young adults or the special needs population, equivalent to two (2) years of experience. Level 4
  • Supervising: No supervisory or lead responsibilities. May provide special project direction to co-workers, student interns or volunteers in similar job functions, such as training a co-worker to awake/overnight shift duties. Level 1
  • Decision Making: Employee must demonstrate solid decision making and problem-solving skills within the scope of their position responsibilities. General supervision and a set of broadly understood position expectations. Decision making with limited discretion, latitude, or negotiation. Assistance or resources are readily available. Level 3
  • Interpersonal Skills/Interactions: Interactions may be one-on-one, in group settings, with own work group and other departments. May occasionally have limited, but substantial contact with the public. Daily interactions with youth. Communications may be routine and non-routine in nature. Strong communication and interpersonal skills are important. Level 2
  • Impact: Responsible for the use of assets in own work area. Regular contact with youth and other staff, although limited due to overnight shift. Influences treatment outcomes through use of self as positive role model. Level 2

REQUIREMENTS AND PREFERENCES (including Licenses and/or Certifications)

Requirements:

  • Must possess a valid driver's license from state of residence (Oregon or Washington), personal automobile liability insurance, and pass a DMV driving record check.
  • Must meet the driving requirements under the Agency Safe Driving Policy and maintain a good driving record that is eligible for coverage by the agency's current insurance provider.
  • Requires the use of a personal vehicle for transporting clients.
  • Must successfully pass the Department of Human Services (DHS) criminal background check and, if applicable, fingerprinting
  • Must be able to pass the pre-employment reference checks.
  • Must be able to provide official grade transcripts, including the education level, from all educational institutions mentioned in the education section of the employment application.
  • Must be able to provide a copy of own social security card for W-4 documentation.
  • Must be able to provide applicable documentation for I-9 in order to establish identity and authorization to work in the U.S.
  • Must maintain First Aid and CPR certifications
  • Bona Fide Occupational Qualification: For overnight shifts (10pm-8am) at a girls-only shelter/residential facility where there can be circumstances in which there are resident privacy issues, the Agency requires this position to be filled by a qualified female.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to provide trauma-informed care.
  • Ability to maintain high levels of confidentiality throughout employment in position.
  • Demonstrated good verbal and written communications skills, including ability to understand and follow verbal and written instructions.
  • Engages with all internal and external customers with tact and empathy.
  • Ability to handle difficult people or situations in a courteous manner.
  • Ability to prioritize multiple tasks with competing timelines for multiple stakeholders.
  • Technology literate, including ability to use computers, operating and networked systems, Microsoft Office Suite (Word, Excel, Outlook, SharePoint), etc.
  • Ability to drive a 12-passenger van.
  • Sufficient manual dexterity and physical ability to perform assigned tasks.

PHYSICAL DEMANDS & WORK ENVIRONMENT (Level 3)

  • Regular and reliable attendance is required to successfully perform the essential functions of the job, which may include working nights, weekends, and holidays.
  • May work outside or transport clients under a variety of conditions. Will need to drive clients in own car or agency van or vehicle. May transport up five (5) youth unaided.
  • Stands, walks, bends, stoops, and sits in front of a computer screen on a consistent basis; must be able to keyboard and use wrists and hands.
  • May lift or carry up 30 lbs. on an occasional basis.
  • Will work with youth that are involved with the juvenile justice system, either pre-adjudicated or adjudicated; may encounter highly anxious/agitated youth and their families; interactions with youth are unpredictable and carry some personal risks while performing assigned work.
  • Employee is required to be able to walk up and down stairs in order to perform duties.
  • May work alone on some shifts.
  • May work outside in various weather conditions.
  • Noise level in the work environment is moderate to loud.
  • You must be able to wear appropriate COVID-19 Personal Protective Equipment (PPE) required to perform the job safely.
  • COVID-19 vaccination is mandatory at BGAid. As an employee of BGAid, you are required to provide a copy of your personal vaccination card to Human Resources, where it states you have received your COVID-19 vaccination (both doses, if a booster dose is appropriate) or documentation of an exemption within 60 days from start of hire.

Note: This job description is representative of the major position requirements and is not intended to be all-inclusive.

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