Boys & Girls Aid
  • 11-Jun-2018 to 30-Jun-2018 (PST)
  • Safe Place
  • Hillsboro, OR, USA
  • $13.46-$14.79/hr
  • Hourly
  • Part Time

We are an equal opportunity employer; including veteran and/or disability status

SUMMARY

A Youth Care Counselor supervises youth to maintain their safety, security, and well-being at all times. This position requires an effective communicator who can serve internal and external customers in a timely and tactful manner while handling multiple priorities and maintaining confidentiality in all aspects of performed work.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Drives own car or agency vehicle to various locations as a regular part of performed work
  • Supports the schedule and structure of Safe Place programming
  • Engages homeless and runaway youth in working towards successful transitions
  • Oversees facility to maintain all safety, security, and licensing standards
  • Supervises and monitors youth whereabouts and safety at all times while in the facility and, if necessary, in the community
  • Provides positive role modeling behavior and communication by demonstrating situationally-appropriate problem solving and conflict resolution skills
  • Assures youth adhere to established standards of conduct and interactions; intercedes to reestablish proper conduct and interactions when needed
  • Promotes a culture of responsivity in which youth are empowered to be active participants in the program (e.g., seeking opportunities for individual or group coaching and skill building, maintaining a daily activity schedule that helps youth achieve goals, offering innovative ways to assist youth in managing obstacles and setbacks, etc.)
  • Promotes a youth-guided culture by facilitating peer-led individual/group decision making discussions and incorporating youth input into daily practices
  • Engages with case management staff to support and track individual youth schedules and goals and daily tasks, including educational and job seeking support, accessing community resources, and reconnecting with family members
  • Interacts with youth and families in a way that incorporates trauma-informed care, harm reduction, awareness of the culture of poverty, permanency goals, and other recognized best practices for runaway and homeless youth programs
  • Provides guidance and support to volunteers who perform a variety of duties during regular staff shifts
  • Instructs youth regarding desirable health, personal habits, and housekeeping duties
  • Provides for daily living needs, such as prescribed medications, medical needs, and transportation when needed
  • Plans and supervises recreational activities both on and offsite, in compliance with Agency recreation policies and budgetary considerations
  • Offers appropriate program screening, intake, assessment, and determination of appropriate shelter placement, including recording all intake documentation entry into Efforts to Outcomes (ETO) system and writing and/or responding to intake email
  • Supports program structure, ensuring consistency in program rules, operations and routines, and Agency & program policies and procedures are being maintained
  • Maintains the facility in compliance with health, sanitation, and fire regulations, including reporting house maintenance and conducting scheduled fire drills
  • Performs household and operational duties as assigned, which include but are not limited to: laundry, filing, menu planning, shopping, meal preparation, light housekeeping if needed, and various errands.
  • Participates in agency-provided trainings; seeks out continuing education and training in areas identified by Program Coordinator; participates in program meetings and trainings which may occur outside of regularly-scheduled shifts
  • Communicates clearly and respectfully with other staff, youth, family members, foster parents, and outside community partners
  • Actively employs problem-solving strategies in working with the Safe Place team, youth, families, and community partners
  • Maintains accurate documentation, records and files in accordance with quality assurance standards. Accurately complete all paperwork and documentation of services as required by program within identified timelines, including daily logging, services provided, data entry, incident reports, etc.
  • Performs additional duties as assigned by the Program Coordinator

 

CORE COMPETENCIES

Must be able to provide appropriate services and interact appropriately with people from diverse socio-economic, racial, ethnic, and other cultural groups, considering their needs and impact of the interaction.

  • Job Knowledge: Associate's degree or 2 years of experience in a social service, mental health, or care giving setting that may have resulted from work, internships, or volunteering OR related experience where skills necessary to perform the job is demonstrated OR any combination of education and experience equivalent to two years. Level 4
  • Supervising: No supervisory or lead responsibilities. May provide special project direction to co-workers, student interns or volunteers in similar job functions, such as training a co-worker to awake/overnight shift duties. Level 1
  • Decision Making: Employee must demonstrate solid decision-making and problem solving skills within the scope of their position responsibilities. General supervision and a set of broadly understood position expectations. Decision-making with limited discretion, latitude, or negotiation. Assistance or resources are readily available. Level 3
  • Interpersonal Skills/Interactions: Interactions may be one-on-one, in group settings, with own work group and other departments. May occasionally have limited, but substantial contact with the public. Daily interactions with youth in a supportive role in alignment and/or consistent with the permanency model. Communication may be routine and non-routine in nature. Strong communication and interpersonal skills are important. Level 2 
  • Impact: Responsible for the use of assets in own work area. Regular contact with youth and other staff, although limited on overnight shift. Influences treatment outcomes through use of self as positive role model. Level 2 

 

REQUIREMENTS AND PREFERENCES (including Licenses and/or Certifications)

Requirements:

  • Must possess a valid driver's license from state of residence (Oregon or Washington), personal automobile liability insurance, and pass a DMV driving record check
  • Must meet the driving requirements under the Agency Safe Driving Policy, and maintain a good driving record that is eligible for coverage by the agency's current insurance provider
  • Must have the ability to drive standard and automatic vehicles, including the ability to drive a 12-passenger van
  • Must successfully pass the Department of Human Services (DHS) criminal background check and, if applicable, fingerprinting
  • Must be able to pass the pre-employment reference checks
  • Must be able to provide official or unofficial grade transcripts, including the education level, from all higher learning institutions mentioned in the education section of the employment application
  • Must be able to provide a copy of his/her own social security card for W-4 documentation
  • Must be able to provide applicable documentation(s) for I-9 to establish identity and authorization to work in the U.S.

Preferred:

  KNOWLEDGE, SKILLS, AND ABILITIES

  • Demonstrated excellent verbal and written communications skills, including ability to understand and follow verbal and written instructions
  • Knowledge of or experience in working with homeless & runaway youth including an understanding of the reasons for youth homelessness, effects of homelessness on individual youth, barriers to exiting homelessness, and resources needed to support youth in maintaining their safety and meeting their goals
  • Knowledge of or experience in working with youth who are affected by mental health disorders, drug and alcohol dependencies, trauma histories, human trafficking, poverty, and criminal activity
  • Knowledge of or experience in developing peer-led cultures among youth
  • Knowledge of or experience in working with youth in ways that support permanency
  • Ability to handle difficult people or situations in a courteous manner
  • Ability to prioritize multiple tasks with competing timelines for multiple stakeholders
  • Protects confidentiality as a priority in all work performed
  • Technology literate, including ability to use computers, operating and networked systems, Microsoft Office Suite (Word, Excel, Outlook, SharePoint), Efforts to Outcomes case management system, etc.
  • Sufficient manual dexterity and physical ability to perform assigned tasks

 

PHYSICAL DEMANDS & WORK ENVIRONMENT (Level 2)

  • Regular and reliable attendance is required to successfully perform the essential duties and responsibilities of the job, which may include working nights, weekends, and holidays; must be able to work a flexible schedule to meet program needs
  • May encounter individuals, primarily residents, who are at times unpredictable and hostile
  • May transport clients in car or 12-passenger agency van when needed
  • Stands, walks, bends, stoops, and sits in front of a computer screen on a consistent basis; must be able to operate keyboard and mouse with wrists and hands
  • Works directly with a variety of youth
  • Must be able to work evenings, weekends, and overnight shifts to meet program needs; ability to be flexible to work changing schedule as needed to meet program needs
  • Must be willing to work on a team in a Milieu environment
  • Due to considerations around the safety and health of clients and availability of qualified workers to relieve the employee, employees in this position may not be relieved of all work duties during their meal period. In this case, the employee still will be provided with adequate time to consume a meal, rest, and use the restroom, and will be paid for this time

 

Note: This job description is representative of the major position requirements and is not intended to be all-inclusive.

 

 

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