Boys & Girls Aid
  • 16-Aug-2017 to 15-Nov-2017 (PST)
  • STEP
  • Portland, OR, USA
  • $18.50
  • On Call

We are an equal opportunity employer; including veteran and/or disability status

General Information:

Job #17-46

Specialist, On Call Intake/Crisis Support

Non- Exempt

On Call

Standard shift hours/Hrs. per week:

Varied evening and weekend on-call shifts 365 days per year. On-call shifts are assigned to cover evenings, weekends, and holidays. Additional shifts may be assigned to cover for other regular shifts (i.e. vacation, sick time, etc.). Schedule may vary depending on program need.

Hiring Range:$18.50

Essential Functions:

Performing the following will involve travel, including driving, to various locations.

  • Respond to a broad range of crisis calls from youth, parents, foster parents, community agencies, etc. Respond to crisis calls by appropriately assessing the call, providing counseling, crisis intervention, referral and/or additional agency services.
  • Respond to afterhours referrals for placements from Department of Human Services.
  • Provide crisis response to youth and/or foster homes which require additional support for behavioral or emotional issues that may arise after hours or on weekends. This may require in home crisis de-escalation and support in agency foster homes.
  • Provide appropriate program screening, intake and assessment, determination of appropriate foster home placement and transportation of youth to the foster home.
  • Responsible for appropriate interactions with a variety of referral sources, including: Juvenile Departments, Law Enforcement Agencies, Mental Health Departments, parents, youth, Department of Human Services (DHS), and agency employees.
  • Complete all paperwork including Intakes, Incident Reports, Shift Summaries, etc. in a timely manner.
  • Provide prompt and accurate details of placements, shelter home availability, case management, documentation of contacts and activities.
  • Provide all necessary communication with other agency staff to support the consistent provision of services, including information regarding foster home placements, foster home availability, scheduling of appointments, etc.
  • Attend team or employee meetings and trainings as required, which may occur after normal work hours.
  • Regular and reliable attendance is necessary and being available for regular shift coverage when requested is required
  • During on-call shifts, the employee must be available by cell phone, return calls within 10 minutes, and meet all essential functions of the job as described. While the employee must be available to work during scheduled on-call shifts, the employee also should be able to use the time not working effectively for their own purposes, even though there are some limitations. Stand-by pay rates will not be paid for scheduled on-call shifts if the employee is unavailable to work during the scheduled shift hours.

Secondary Functions:

  • Complete other duties as assigned to assist in the functioning of the program and foster homes.

Qualifications and Job Requirements:

Must be able to provide appropriate services and interact appropriately with people from diverse socio-economic, racial, ethnic, and other cultural groups, considering their needs and impact of the interaction.

  • Job Knowledge: A Master's Degree with major study in social work, psychology, sociology, or a closely allied field, plus 1 year relevant experience in counseling and crisis intervention with young children or a Bachelor's Degree with major study in social work, psychology, sociology, or a closely allied field, plus 2 years relevant experience in counseling and crisis intervention with young children. Must have demonstrated knowledge and understanding of systems of care for youth and families including, child welfare, juvenile justice, mental health, and substance abuse and treatment. Level 5
  • Supervising:   Level 1
  • Decision Making: Supervision for new or unusual situations. Decision making, problem solving, and/or recommendations within scope of position responsibilities. Level 4
  • Interpersonal Skills/Interactions: Communication and interpersonal skills important and must be well-refined. Interacts and communicates with youth, families and community partners inside and outside of the agency. Collaboration and cooperation are necessary.  Interactions with others are complex, and may be demanding or difficult. Level 4
  • Impact: Regular contact with youth, families and community partners. Influences treatment outcomes of clients. Level 3

Additional Skills & Abilities:

  • Must be able to manage multiple tasks requiring excellent organizational skills.
  • Must have basic word processing and computer skills for data entry, email communications, etc.

Additional Requirements/Preferences, including Licenses and/or Certifications:

Requirements:

  • Must possess a valid driver's license from state of residence (Oregon or Washington), personal automobile liability insurance, and pass a DMV driving record check.
  • Must meet the driving requirements under the Agency Safe Driving Policy, and maintain a good driving record that is eligible for coverage by the agency's current insurance provider.
  • Must have reliable transportation.
  • Must successfully pass the Department of Human Services (DHS) criminal background check and, if applicable, fingerprinting.
  • Must be able to pass the pre-employment reference checks.
  • Must be able to provide official grade transcripts, including the education level, from all educational institutions mentioned in the education section of the employment application.
  • Must be able to provide a copy of his/her own social security card for W-4 documentation.
  • Must be able to provide applicable documentation(s) for I-9 in order to establish identity and authorization to work in the US.

Physical Requirements and Work Environment: Level 3

  • Must be reachable at the office and by cell phone when away from the office during scheduled shifts.
  • Stands, walks, bends, stoops, and sits in front of a computer screen keyboarding on a consistent basis.
  • May work outside or transport clients under a variety of conditions.
  • May encounter highly anxious/agitated youth and their families.
  • Must be able to lift and transport up to 30 pounds on an occasional basis.
  • The noise level in the work environment is usually moderate.
  • Consistent availability/attendance is required.
  • Must be available to provide regular shift coverage[1] when requested.

Note: This job description is representative of the major position requirements and is not intended to be all-inclusive.

 

 

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